Supplier Performance Management

We work closely with our suppliers to improve quality and performance to exceed customer expectations every day.

Our supplier performance management process involves:
  • Developing key performance indicators (KPIs) aligned to customer expectations
  • Monitoring KPIs leveraging statistical process control systems and processes
  • Implementing corrective action plans as needed
  • Driving continuous improvement
We provide our customers with monthly performance management reporting including:
  • On-Time Performance
  • In-Full Performance
  • Product Quality